Frequently Asked Questions
What is your process for interviewing staff?
We meet every potential job applicant face to face and carry out an in-depth meeting to view any certification, passports and visa and to clarify full history discussing any gaps in work history. We then ascertain what skills, experience and the type of role that would be best suited to them, guide and give advice where needed to support them in finding their ideal job.
Does everyone secure work with you?
No, if after our initial screening or interview if the job seeker does not have the relevant skills, experience or vetting compliance required we will not offer them work but will advise and help them move forward into some other employment that is relevant.
All candidates that are skilled, experience and are fully vetted, we make sure the role offered is right for them and for you as a client. Retention is high on candidates placed.
How do I book a temporary member of staff/ discuss a permanent vacancy?
There a various ways you can book a candidate or post a job with us; send an email, via our Facebook page or as many of our clients still do, call or send an enquiry and we will come back to you at your convenience to discuss in more detail.
Can you advertise a vacancy for me?
Yes, please contact us where we can discuss the level of support you would like. We can advertise in many areas for no charge to you.
What are processes for making sure your staff you provide fits our needs?
We provide a very personal service, and we believe one size does not fit all clients. We discuss how you would like us to work with you. Prior to any member of staff starting, we request that a member of senior management of Apex Education Recruitment attends site to discuss your needs, carry out risks if needed. Once a worker is in place, we keep in regular contact on how they are getting on. We then visit site to meet with yourselves and staff to carry out a progress update meeting, as temporary staff do not receive appraisals and we feel this is paramount to their development and progress within your school.
What if I want some support with an area of recruitment that isn’t the normal permanent or temporary position?
This is no problem at all, as previously discussed one size does not fit all, please contact us and we can arrange a bespoke service to you.
Do we support special needs students?
Yes, most definitely, we will meet with you to go through the individual requirements and ascertain the right skills needed from a staff member. We will not place someone with you until we are 100% confident that they are right for the student.
Do we understand the special needs provision?
We have over 3 decades of collective work in schools between us, the last 10 years has been predominantly supporting special needs. We have good knowledge of all the areas and skills needed to support students, along with their EHCP. Clients have been so happy with the progress of students some of whom were floundering before we found the right person to work with them.
If we haven’t got the right person, we won’t just send anyone we will continue the recruitment process until we find them, or you inform us you have secured someone yourself.
Do you send us compliance for a candidate?
Yes, prior to the candidates first day with you we send over their full vetting as an encrypted file to your designated compliance manager (following GDPR 3rd party policy data handling). You will also have a photo of the candidate.
On arrival the candidate is asked to bring their enhance DBS certificate and photo ID
Can I offer a contract if I like the candidate?
Yes, please speak to us if you would like to offer a contract, we have a probation period in place which after this time, do not charge you any introductory fees. Over 75% of our candidates have gone on to secure permanent jobs and we want to support this.
Do you offer training for your temporary staff?
We require all our workers to be carrying out up to date Safeguarding, also we guide them to areas of training they would need to do if a role required this. When we carry out progress update meetings, this also helps us to identify any area of training needed.
How do your candidates get paid?
All workers are paid through PAYE hence we are not subject to IR35 rules.
Are any members of your management team qualified within education?
Yes, Karen Maynard the company Owner/Director is a Qualified Teacher with QTS.
Are you member of any governing body, to know you are following correct procedures and compliance?
Yes, we are members of the REC, which is the governing body for recruitment and have to remain compliant within the industry.
All office staff are ‘Safer Recruitment in Education’ trained.
What do I need to do if I am not 100% happy with the staff you have supplied?
Please contact us and we will happily discuss any incidents or complaints with you, as the thorough checks and processes we put in we hope this wouldn’t be the case. We are always happy to resolve this situation for you through our incident and complaint procedure.
